Frontend Software Development Mgr, Self-Service Platforms
Let’s go create
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a Self-Service Platforms Manager on the frontend Spectrum Community Solutions team, you’ll play a crucial role in the evolution of the Self-Service Products and Platforms (SSPP) team as Charter evolves to a more multi-disciplinary, outcome-focused organization. Support a high performing organization by creating and fostering an iterative and continuously-improving environment. Responsible for managing an autonomous team that consistently produces quality, reduces complexity, and delivers faster time- to-market through collaboration.
WHAT OUR SELF-SERVICE PLATFORMS MANAGERS ENJOYS MOST
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Plan and implement solutions, within budget and pursuant to business constraints.
- Identify new projects and priorities, constantly validating that the team is aligned and focused on delivering outcomes.
- Responsible for the technical execution and final decisions for all software solutions created (includes product definition, user experience and information architecture, software architecture, software design, testing, automation, analytics and instrumentation).
- Contribute to the quality and performance of all software solutions created.
- Develop an organization that supports outcome delivery, resolving technical debt, responding to production issues, improving quality, and investing in speed and team autonomy.
- Work with internal and external organizations to receive input and to build alignment on execution of solutions.
- Leverage centralized organizations and functions appropriately and where it brings increased efficiency to the team.
- Align team to departmental defaults such as instrumentation, universal design, brand and experience consistency as well as advocate for deviations from defaults where beneficial to the team.
- Build, maintain, and iteratively improve the cross-functional and lean team with a diverse set of roles that is designed to efficiently deliver outcomes.
- Develop processes for cross-functional skills development within team.
- Manage a high performing team by leading, developing, training and providing effective coaching to attract and foster talent.
- Support the team operating rhythm to enable data-driven iterative improvement.
- Ensure that the team is changing and iterating as a cohesive, inclusive unit.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- 3+ years of Technical and/or Product Management Experience
- 2+ years of Experience Leading Complex Projects
- Education:
- Bachelor's degree in Business, Design or Technical field such as engineering or computer science or relevant work experience
- Skills:
- Demonstrated in-depth problem resolution techniques, ability to find solutions
- Demonstrated in-depth presentation tool skills, including MS Excel and PowerPoint
- Abilities:
- Ability to communicate effectively, verbal and written, for internal and external customers
- Ability to analyze, interpret and present data
- Ability to make decisions and solve problems while working under pressure
- Ability to develop, communicate and implement strategies and tactics
- Ability to manage and deliver against several initiatives simultaneously
- Ability to supervise and motivate others
- Ability to prioritize and organize effectively
- Travel Ability:
- Office Environment
- Schedule:
- This position is eligible to work in a hybrid work model (combination of in-office and remote days)
- Full-Time
Preferred Qualifications
- 2+ years of Management or leadership experience
- Experience working in frontend software development with Angular
- Experience working with Git and CI/CD
- Experience working with Agile processes
- Experience working with GraphQL
- Experience working with end-to-end automation tools such as Cypress, Playwright, or WebdriverIO
- Experience working with microfrontend development
- Experience working with feature flagging technologies such as Split or LaunchDarkly
SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards:See all the ways we invest in you—at work and in life
This job posting will remain open until 2025-1-20 06:00 PM (MST) and will be extended if necessary.
Apply now, connect a friend to this opportunity or sign up for job alerts!
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-01-21 01:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
