Full TimeGreenwood Village, ColoradoPosted 09/15/2025Anticipated Close Date: 2025-09-29 05:00 AM (UTC)Business unit: Customer OperationsAreas of interest: Business Analysis, Research/AnalysisRequisition Number: 2025-60751CDA335
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you excel at working cross-functionally to achieve common goals? Would you describe yourself as collaborative, analytical, strategic, and data-driven? If so, you could find a home on the Operational Analytics & Insight (OAI) team at Spectrum.
At Spectrum, we keep our customers connected across a 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Lead Data Insights Analyst on the OAI team, you’ll leverage existing data sources and create new analysis methods. Your work will extract meaningful information from data and provide the business with actionable recommendations to drive outcomes.
WHAT OUR LEAD DATA INSIGHTS ANALYSTS ENJOY MOST
Analyzing business/operational processes, identifying areas for improving efficiency, Customer experience by injection of Robotic Process Automation and AI agents using Power Platforms.
Monitoring and measuring efficiency gains and then scaling it across the organization.
Providing metrics definition, data visualizations, and Extract, Transform, and Load (ETL) requirements
Interpreting data, formulating hypotheses, and developing an analytical approach to meet business requirements
Using data visualization and presentations to communicate results and make recommendations
If you enjoy demonstrating your ability to analyze, interpret, and present data in-depth, this could be the role for you. You’ll continually expand your knowledge and expertise while growing your career with Spectrum.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Experience:
7+ years’ experience working within a data platform/data analysis environment
7+ years’ experience in a customer facing products/services environment
Education:
Bachelor’s degree in computer science, engineering or related field, or equivalent experience
Skills:
Mastery in SQL and Python
Experience in deploying solutions in the Microsoft Power apps ecosystem, utilizing tools such as Power Automate, and Co-Pilot Studio.
Experience on 2 or more of SharePoint, Dataverse, and Azure/Fabric ecosystems.
Understanding of AI tools including Prompt Engineering and RAG frameworks.
Dev OPS/orchestration experience in AWS or Azure.
Abilities:
Analyze and interpret data
Make decisions and solve problems while working under pressure
Understand how decisions impact scalability and customer experience
Advanced written and verbal communication skills
A commitment to improving Customer experience
Hybrid Schedule: Four in-office days weekly
Preferred:
Hands-on experience developing and deploying solutions in the Microsoft Power Platform (Power Apps, Power Automate, Co-Pilot Studio).
A knack for creativity and an eye for design; UX/UI design experience is a plus, especially in creating intuitive, user-friendly applications
SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
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CDA335 2025-60751 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-09-29 05:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $88,330.00 and $156,530.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
