Lead Product Designer
Let’s go create
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Lead Product Designer - UI/UX
As a Lead Product Designer - UI/UX, you’ll be responsible for designing products and features that directly impact the consumer experience. Using your Figma skills, you will design innovative solutions by collaborating with all involved teams and supporting new and existing features across multiple applications. Involved in leading innovative solutions with a strong and passionate understanding of the end-to-end design process. Considered a subject matter expert for multiple programs/systems.
You will be a design leader across a 14-person design team that sits within the internal agency-of-record for Charter. The design team manages over 40+ digital experiences across various lines of business within Charter and partners with several cross-functional development and delivery teams to bring these amazing experiences to our customers. You will act as a bridge to the UX Research team, the Product partners and other design Leads across the design organization.
WHAT OUR LEAD PRODUCT DESIGNER UI/UX ENJOY MOST
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Bring proven knowledge of user-centered design (UCD) process methods to digital applications from problem definition to launch.
- Be a fierce advocate of UX strategy through quality handoff to development teams.
- Lead the design of mockups to support product requirements.
- Design information architecture and wireframes that both meet business goals and ensure a positive user experience.
- Partner with the wider design team to drive cross-platform consistency.
- Develop, modify, enhance, and implement design specifications and assets suitable for implementation.
- Organize files and follows all established design patterns when applicable.
- Responsible for design and wireframe reviews and brainstorming sessions to help solve problems.
- Partner with the cross-functional team to understand expectations, priorities, and necessary deliverables.
- Lead the greater design team to respond, clarify or define specific application look and feel.
- Mentor and coach the design team in best practices.
- Organize and assign work to other designers across the team.
- Contribute ideas to improve the overall design and direction of the product.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- Digital design experience - 7+ years
- Experience with basic prototyping tools (Invision, Flinto, Marvel, etc.) – 3+ years
- Experience with common Interface Tools (Axure, Omnigraffle, Balsamiq, Adobe Photoshop, Adobe Illustrator, Sketch) – 3+ years
- Experience with project estimation
- Experience with planning and facilitating user research and usability tests
- Education:
- Bachelor's Degree in Design/Art/HCI/Media/Related Field, or equivalent real world experience
- Skills:
- Proven knowledge of new design techniques
- In-depth understanding of platform specific nomenclature
- Experience with creating highly-detailed annotated wireframes, user flows, and process flows within consumer applications
- Demonstrates effective time management skills and the ability to be self-directed when needed
- Demonstrates effective client (presentation) communication skills and the ability to present and sell ideas to various audiences (technical and non-technical)
- In-depth understanding of UX best practices
- Abilities:
- Ability to read, write, speak and understand English.
- Ability to demonstrate UI and UX design skills via portfolio
- Demonstrated ability to sketch and generate big-picture ideas for early-stage UX work
- Demonstrated ability to deliver against several initiatives simultaneously
- Ability to prioritize and organize effectively
- Ability to fully engage and collaborate with team
- Travel Ability:
- Office Environment
- Schedule:
- Full time
- This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.
SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards: See all the ways we invest in you—at work and in life
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-11-15 12:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
