Mgr, Business Analysis
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a Business Analysis Manager, you'll be responsible for overseeing the business analysis activities to ensure departmental needs are addressed and solutions are implemented. Serves as the liaison between the various business operations functional groups impacted by a particular initiative. This role requires expert level understanding of the structure, policies, and operations of an organization, and recommends solutions to improve general business processes and planning. Possesses expertise in the business unit(s) they support, as well as an understanding of the organization’s systems and capabilities.
WHAT OUR BUSINESS ANALYSIS MANAGERS ENJOY MOST
Actively and consistently support all efforts to simplify and enhance the customer experience.
Provide oversight and management to a team of Business Analysts
Ensure complete analysis and understanding of interdependencies, business risks, risk mitigators that could impact or be impacted by the delivery of proof of concepts, new products, services, processes and/or support technologies.
Work with business stakeholders to analyze business operations and recommend solutions to align individual business functions with organizational goals. Manage creation of reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes.
Recommend organizational changes in anticipation of predicted change.
Develop project estimates by identifying phases and elements, personnel requirements, and costs.
Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis.
- May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
Provide guidance and management advice that has a large impact on cost, efficiency, compliance, service, and quality.
Perform other duties as requested.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience: 5+ years of business analyst experience
- Education: Bachelor's degree in Business Administration or related field
- Skills: In-depth knowledge of software applications such as Word, Excel, etc.
- Abilities:
- Ability to read, write, speak and understand English
- Ability to prioritize and organize effectively
- Ability to work independently, as well as in a collaborative and dynamic team environment
- Ability to handle multiple projects and priorities
- Ability to analyze and interpret data
- Ability to quickly identify business problems/opportunities
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to communicate with all levels of management and company personnel
- Ability to manage multiple projects at one time
- Ability to prioritize and organize effectively
- Ability to effectively present information to management
- Ability to make decisions and solve problems while working under pressure
- Ability to show judgment and initiative and to accomplish job duties
- Ability to make decisions and work collaboratively with others to solve problems
- Ability to supervise and motivate others
- Schedule:
- Full time
- Office environment
- This position is eligible to work in a hybrid work model (combination of in-office and remote days)
Preferred Qualifications
- Knowledge of telecommunications industry
- 2+ years of management or leadership experience
SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards: See all the ways we invest in you—at work and in life
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-02-19 10:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
