Mgr, Network Engineering
Let’s go create
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable Internet service, most viewed live TV app, and the most advanced WiFi, serving millions of users and devices. We are transforming the next era of connectivity and entertainment experiences. Our goal in the Software Development Information Technology organization is to help Spectrum succeed by securely and rapidly delivering the best and most efficient technology in support of our business. We do this through a mix of delivery teams
BE PART OF THE CONNECTION
The Manager of Network Engineering, you'll be responsible for providing guidance and direction to the Network Engineering team on day-to-day activities regarding monitoring the network, installation sites, trouble isolation and repair of identified and reported problems. Responsible for the hiring, training, development, and performance management of staff.
WHAT OUR MANAGERS OF NETWORK ENGINEERING ENJOYMOST
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Develops a disciplined, detailed and structured team to drive a high performance culture and environment.
- Provides engineering support and direction for new or existing technologies and current operational initiatives.
- Work with staff to ensure that individual team metrics and goals are being met.
- Ensures required reports are timely, accurate and complete.
- Provides technical guidance and assistance as required for problem resolution.
- Oversees the daily activities of Network Services and performs direct supervision of team members, including performance reviews, career development, and staffing.
- Adheres to industry specific local, state, and federal regulations, as applicable.
- Knows, understands and follows company policy.
- Establishes positive employee relations through effective communication and ongoing support.
- Performs other duties as requested by manager.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- Management experience in a 24/7 operations center - 3+ years
- Network Operations and/or Implementation experience - 6+ years
- Project management experience - 2+ years
- Education:
- Bachelor's Degree in Engineering or related field or related work experience
- Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
- Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
- Technical skills:
- Knowledge and experience with Network and Element Management tools
- Knowledge of cable, voice and data communications networks, and associated elements
- Knowledge of LAN/WAN design and operations
- Knowledge of TCP/IP and SNMP Knowledge of HFC networks
- Skills:
- Ability to maintain confidentiality
- Knowledge of Microsoft Office
- Demonstrated leadership qualities
- Abilities:
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
- Ability to analyze and interpret data
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to communicate with all levels of management and company personnel
- Ability to maintain confidentiality
- Ability to make decisions and solve problems while working under pressure
- Ability to manage multiple projects at one time
- Ability to prioritize and organize effectively
- Ability to supervise and motivate others
- Ability to use personal computer and software applications
- Ability to work independently
- Ability to work with others to resolve problems, handle requests or situations
- Travel Ability:
- Office environment
- Varying schedules in a 24 x 7 Network Center
- Travel as required
- Schedule:
- Full time
- This position is eligible to work in a hybrid work model (combination of in-office and remote days)
Preferred Qualifications
- Experience:
- Experience in data processing background, including proficiency with ETL, Python, SQL, observability, and business intelligence tools
- Prior engineering management experience
- Prior software testing experience and leading projects
- industry experience in telecommunications and knowledge of AAA and Wi-Fi etc
SPECTRUM CONNECTS YOU TO MORE
- InnovativeTools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards:See all the ways we invest in you—at work and in life
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-03-04 12:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
