Principal Product Manager I – DOCSIS CPE
Let’s go create
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a Principal Product Manager, you will be responsible for defining and launching the software feature strategy for our DOCSIS customer premises equipment (from ideation to successful product launch) to be used by all lines of business. This role will assume a leadership position with cross-functional teams. Aggregating input, gaining plan or record and budget approval, and authoring product requirements definition will be at the center of a fast paced, highly visible effort. The role will report to the Director, Internet Product but will operate in a highly matrixed environment with numerous key stakeholders.
WHAT OUR PRODUCT MANAGERS ENJOY MOST
- Ideate and develop new opportunities to improve customer experience and product offerings.
- Develop Product requirements, use cases and user journeys to communicate business requirements and work cross functionally to ensure alignment and documentation of all technical requirements. Utilize Jira and other tools to generate and manage requirements/use cases.
- Responsible for all software, hardware and feature product management and development of an entire product line.
- Collaborate with all key stakeholders including engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
- Actively lead product launches and enhancements of products across a wide array of downstream partners and operational teams.
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Collaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentation.
- Development of communication plans for stakeholders and process participants.
- Proactively identify data to support the effort and conduct research with deep analytics when appropriate while maintaining an eye toward the bigger picture.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience: 6+ years of product development/management
- Education: Bachelor's Degree or relevant experience
- Skills:
- Demonstrated in-depth foundation in Word, Excel, PowerPoint
- Demonstrated in-depth knowledge of digital SDLC tools such as JIRA
- Effective business sense and sense of urgency to achieve business results
- Abilities:
- Ability to adapt to a new environment and make an impact quickly
- Ability to manage and foster change
- Ability to influence large, cross-functional teams in order to achieve business goals and results
- Ability to listen to multiple points of view and synthesize against goals for recommendations
- Ability to plan, prioritize and organize effectively and independently
- Ability to drive multiple projects and tasks
- Ability to make decisions and solve problems while working under pressure
- Ability to show judgment and initiative and to accomplish job duties
- Ability to strategize solutions based on data analysis
Preferred Qualifications
- Experience: DOCSIS or small networking hardware product management and product development experience; Software, RDK and device firmware development experience
- Communication: Demonstrated communication and presentation skills to leadership teams
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-10-02 06:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $110,660.00 and $196,460.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
