Software Engineer III - SRE (Site Reliability Engineer)
Let’s go create
This posting has been extended beyond it's anticipated close date.
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable Internet service, most viewed live TV app, and the most advanced WiFi, serving millions of users and devices. We are transforming the next era of connectivity and entertainment experiences. Our goal in the Software Development Information Technology organization is to help Spectrum succeed by securely and rapidly delivering the best and most efficient technology in support of our business. We do this through a mix of delivery teams, operations functions, and corporate shared services like Architecture, End-to-End Test and Security
BE PART OF THE CONNECTION
As a Software Engineer III – SRE (Site Reliability Engineer), you will work with Software Engineering teams to drive continuous improvement of system reliability. Establish a system of monitoring and alerting to measure reliability over time and identify customer impacting issues in a timely manner to help teams operate within their error budgets. You will provide technical assistance and advice on existing software solutions.
WHAT OUR PRINCIPAL DEVELOPERS ENJOY MOST
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Design and implement new functionality that is testable and performant with limited oversight and guidance following best practices and approved code patterns.
- Apply object oriented and computer science fundamental principles to coding tasks.
- Raise defects in code reviews.
- Contribute to technical requirements and technical design documents.
- Develop and maintain technical documentation.
- Debugs or makes minor enhancements to existing software
- Understand programs according to functional and non-functional requirements
- Reviews and provides input into development standards
- Serves as an escalation point to resolve incidents and problems for production applications and web services supported by the team in accordance with identified Service Level Objectives
- Collaborates with internal customers, technical, and architecture teams to solve complex software problems
- Provides general system users and management with system analysis and feedback
- Influences system design by identifying and recommending design and requirements needs for software enhancements
- Mentors and coaches less experienced staff
- Maximizes the efficiency of the various software systems by implementing, monitoring, testing, and auditing new software programs
- Participates in continuous performance improvement and root cause analysis sessions to discuss opportunities to improve processes, system reliability, and standards
- Analyzes and resolves computer related problems by coordinating with in-house personnel to diagnose and fix operational issues, as well as consulting, advising, and training on specialized features and functions
- Follows established configuration/change control processes
- Helps to reduce toil
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- Database Management Systems – 1-3+ years
- Coding, testing, and designing software – 1-3+ years
- Software Development Methodologies – 1-3+ years
- Education:
- BA/BS in Information Technology, Computer Science, related field or equivalent combination of education and experience
- Technical skills:
- Demonstrated knowledge of one major programming language/tool
- Demonstrated knowledge of coding language and syntax, usage of functions and object-oriented patterns
- Knowledge of environments, docker images, container runtimes, and cloud native app development
- Knowledge of dependent systems, e.g., up/downstream APIs, clients, data stores, CI/CD Pipelines
- Knowledge of design patterns and frameworks
- Skills:
- Showcases Project / Feature level work to their team and technical leadership
- Basic negotiation skills
- Exercises judgment within defined procedures and practices to determine appropriate action
- Abilities:
- Ability to read, write, speak, and understand English
- Ability to work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
- Ability to apply company policies and procedures to resolve a variety of issues
- Ability to work under general instructions on routine work, detailed instructions on new projects or assignments
- Ability to break down assigned projects into manageable tasks and completes within a given timeframe
- Ability to multi-task and prioritize effectively without oversight
- Travel Ability:
- Office Environment
- Schedule:
- Full time
SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards: See all the ways we invest in you—at work and in life.
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-11-09 12:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
