Sr Product Analyst
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
The Sr Product Analyst is responsible for executing product analysis, maintaining product line reporting, supporting product development initiatives, and leading departmental operations. Will act as a Lead for the team. Essential understanding of company-wide business processes and ensuring team is organized and prepared for all process, reporting, budgetary, and business planning requests. Possesses ability to be thorough and meticulous, with an eye for detail, and must apply logic and knowledge of the business to identify and correct inaccuracies in reports and presentations. Capacity to lead cross-functional projects related to business process, product lifecycle management, and product development.
BE PART OF THE CONNECTION
WHAT OUR SENIOR PRODUCT ANALYST ENJOY MOST
- Actively and consistently supporting all efforts to simplify and enhance the customer experience
- Assemble, examine, refine, validate, document and maintain complex data for several lines of business
- Create and maintain discrete trending dashboards for utilization by the working team and the executive team
- Responsible for assignments, completing work efforts for team
- Model and forecast business trends based on historical data sets and planned product changes or feature launches
- Exhibit proficiency with third party reporting system
- Perform ad hoc data analysis as needed
- Manage capital initiative and department expense budgets, including forecasts, funding requests, PO creation, invoice tracking, cost allocation, and reporting as necessary
- Track and report on department initiatives and maintain initiative roadmap and status reports
- Lead business process design and documentation
- May lead cross-functional projects related to process improvement, product lifecycle management, or product development
- May generate requirements documentation, with minimal direction, through facilitated work sessions or individual interviews with sponsors and stakeholders and manage changes to those requirements
- Perform other duties as required
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience:
- Business Analysis or Project Management Experience - 5+
- Related industry experience (Cable, Telecommunications, Software/Online Services) - 1-3
- Education:
- Bachelor’s degree in Science, Engineering, Math or related field or equivalent experience
- Skills:
- Effective business sense and sense of urgency to achieve business results
- Effective business acumen
- Effective analytical ability is a must
- Expert in Word, Excel and PowerPoint
- Abilities:
- Ability to read, write, speak and understand English
- Ability to analyze and interpret data and create recommendations
- Ability to define key performance indicators / metrics
- Ability to listen to multiple points of view and synthesize against goals for recommendations
- Ability to quickly become subject matter expert on multiple databases and reporting tools
- Ability to document, prepare and present data-driven presentations
- Ability to plan, prioritize and organize effectively and independently
- Ability to manage and assign multiple projects and tasks
- Ability to communicate and contribute cross-functionally, and within a matrix environment
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to show judgment and initiative and to accomplish job duties
- Schedule:
- Office Environment
- This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.
Preferred Qualifications
Skills:
- Product management and/or product development experience
- Ability to communicate with all levels of management and company personnel
- Ability to make decisions and solve problems while working under pressure
- Ability to lead cross-functional teams in order to achieve business goals and results
Education: Project management certification or equivalent project management experience
Experience: Experience in project management and product development
SPECTRUM CONNECTS YOU TO MORE
Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
Total Rewards:See all the ways we invest in you—at work and in life
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-03-06 07:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $78,900.00 and $139,500.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
