Systems Engineer IV - Network Engineer / Database / Systems
Greenwood Village, Colorado
Spectrum’s growth and success in the ever-evolving technological landscape are built on the sophisticated innovations and service reliability our Network Operations groups provide. Our Operating Model focuses on maintaining operational excellence and reliability of Spectrum’s network to enhance our customer’s experience. The Network Operations environment is based on our Key Laws of Focus which values accuracy, resiliency and response time.
Network Technology Operations (NTO) is comprised of application, networks and access layers within our overall network.
- Full-time
- Job level: Entry to Senior
- Occasional Travel
Success profile
What makes a successful Network Technology Operations (NTO) ? Check out the top traits we’re looking for and see if you have the right mix.
- Results-driven
- Problem-solver
- Detail-oriented
- Flexible
- Leadership
- Team Player
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Rewards
Spectrum wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:
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Health Benefits
Medical, prescription drug, dental, and vision plans available.
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Paid Time Off
Paid vacation, sick and personal time, and holidays.
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401(k) Retirement Savings
We provide a 100% match for every dollar you contribute, up to 6% of your eligible pay.
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Education Assistance
Get reimbursed up to $10,000 a year for undergraduate and graduate degrees through our partnership with Guild.
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Career Progression
Advancement is a very real and achievable goal.
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Training and Certification
Sponsored courses help enhance your skills.
Responsibilities
THE SCOPE
Leads in the planning, design, development, implementation, and execution of innovative application and platform solutions related to security, service delivery (WiFi, 5G, and MVNO), data center, OSS, and BSS systems supporting Charter’s Wireless network. Drives identification and adoption of best-in-class operational practices and procedures across a multidimensional, high complexity back-office space for business-as-usual tasks, deployment, incident management, monitoring and detection, capacity planning, forecasting, resiliency, hardening, and DR/HA. Designs and establishes corporate operational playbooks, standard operating procedures, develops and implements platform enhancements and makes recommendations for improvements. Leads implementation of approved application and data center architecture, networking and security solutions.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Design, deploy, manage, and maintain application and platform ecosystems with a core focus on database systems to ensure network security, high availability, fault tolerance, and scalability for mission-critical business systems.
- Lead the design, optimization, and maintenance of relational and NoSQL databases (MySQL, Oracle, PostgreSQL, Cassandra, DynamoDB), implementing robust backup strategies, replication techniques, and disaster recovery plans.
- Perform advanced query optimization and database tuning to enhance system performance and reduce latency.
- Apply strong networking fundamentals (Layer 2 and Layer 3) to configure and troubleshoot VLANs, routing protocols, IP addressing, and firewall rules.
- Administer and maintain Linux and Unix systems including patch management, system upgrades, and performance monitoring ensuring system stability and security.
- Represent the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies.
- Assist and lead efforts for design, redesign, and operational efficiencies as business objective and strategies evolve.
- Document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget.
- Mentor and train other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals.
- Research and identify technology opportunities and application to the business.
- Test and validate all new hardware and software for proper configuration and performance.
- Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy.
- Document project requirements, including scope, costs, schedule, testing, and delivery terms, to ensure on-time and within-budget completion.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Ability to use personal computer and software applications
- Systems knowledge (Linux, Unix)
- Extensive experience in designing, implementing, and managing databases specifically MySQL, Oracle, PostgreSQL, Cassandra, and DynamoDB.
- Solid understanding of networking fundamentals including Layer 2 (VLANs, MAC addressing, switching) and Layer 3 (IP addressing, routing, subnetting, firewalls) protocols.
- Infrastructure knowledge (OpenShift, AWS)
- Ability to work in a team environment
- In-depth knowledge in areas of specialty for specific applications, and general knowledge of supporting or integrating applications creating platform ecosystems.
- Basic Knowledge in TCP/IP and the OSI Model
- Expert knowledge in using ticketing and software tools to support the current operations.
- Expert knowledge of software designing software, such as Visio
- Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly
- Ability to use the following office equipment telephone, copier, fax, and calculator
- Ability to use personal computer and software applications
- Knowledge of Microsoft Office
- General knowledge of OSI stack and application architectures
Required Education
- Bachelor’s degree in computer science, Electrical Engineering, or related field or equivalent work experience.
Required Related Work Experience and Number of Years
- Engineering work experience - 6+ yrs
- Project management work experience - 6+ yrs
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
- Knowledge of company products and services.
- Experience with 5G, WiFi, and provisioning infrastructure (OSS, BSS).
- Familiarity with containerized environments (Docker, Kubernetes) and cloud-based systems.
- Strong knowledge of database security best practices including encryption, user access control, and audit logging.
- Preferred CCNA certification or equivalent networking expertise
- System administration certifications (Linux, Kubernetes, Docker, Splunk).
- Infrastructure knowledge (AWS, RedHat OpenShift).
- Experience with virtualization technologies (VMware, KVM, Hyper-V).
- Intermediate-level experience with Terraform for infrastructure as code (IaC).
- Automation and configuration management experience with Python and Ansible for database and infrastructure management.
#LI-MA
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-03-08 01:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
