Human Resources Generalist

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Full Time Stamford, Connecticut Posted 05/29/2024 Business unit: Customer Operations Areas of interest: Human Resources Requisition Number: 2024-30083 HGN360

Do you have a passion for driving innovative solutions in Human Resources? Are you proactive, consultative, and data-oriented? If so, a home on the Customer Operations Human Resources team at Spectrum could be for you.

At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Human Resources team creates the strategies, policies, and procedures that help support our employees and meet business objectives. Using a proactive approach, the HR team helps deliver the exceptional services and experiences Spectrum is known for.


As a Human Resources Generalist, you will provide comprehensive HR support to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, and pro-active issue identification and resolution.


  • Assuring company policies are administered fairly and consistently throughout the area of responsibility
  • Communicating and executing necessary changes to policies and procedures
  • Supporting and counseling employees and managers regarding job-related issues
  • Managing employee performance issues, and reviewing and assessing related requests
  • Conducting employee related investigations as necessary
  • Support employee engagement efforts such as conducting employee health and benefits meetings, and employee and supervisor trainings

In this role you will be administering HR policies and programs, balancing employee advocacy and business operating needs. You will excel if you are able to build credible relationships with Business Leaders and communicate with all levels of management and company personnel.


Required Qualifications

  • Experience: Human Resources Generalist: 2 years or more
  • Education: Bachelor’s Degree in Human Resources, Business, or related field or equivalent experience
  • Technical skills: Proficient use of Microsoft Office products (Excel, Word, PowerPoint, etc.)
  • Skills: Knowledge of the following: local, state, and federal employment laws and procedures; state and federal wage and hour laws; staffing and employment practices; employee relations procedures and applicable laws
  • Abilities: Prioritize and organize effectively, deal with the public in a professional manner, communicate effectively orally and in writing
  • Travel Ability: Limited travel

Preferred Qualifications

  • Education: Certifications for Human Resources Professionals (SHRM, PHR)
  • Skills: Valid driver’s license with satisfactory driving record within company required standards; knowledge of telecommunications a plus


  • Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
  • Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
  • Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
  • Total Rewards:See all the ways we invest in you—at work and in life

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HGN360 2024-30083 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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