Manager, Seamless Entertainment Content
As a Manager, Seamless Entertainment-Content, you will lead the execution of campaigns focused on video streaming, with a particular focus on planning and partnership across strategic content focused moments (cultural, holiday, premiere, opportunistic, etc.). You'll collaborate closely with product, creative and research teams to map out and deliver campaigns that attrract, activate and retain users, while continuously optimizing for performance.
At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. Our Manager, Seamless Entertainment plays an essential role in coordinating all activities to drive user acquisition, activation, engagement and retention for our video.
BE PART OF THE CONNECTION
As a Manager, Seamless EntertainmentContent you will work cross-functionally to gain alignment around our marketing campaigns, activation and social media promotion and analytics initiatives to position us to achieve our revenue goals. You’ll work on a high-performing, collaborative team that supports one another each and every day. It’s a career that develops as you do, with opportunities to grow.
WHAT OUR MANAGER, SEAMLESS ENTERTAINMENT CONTENT ENJOYS MOST:
Actively and consistently support all efforts to simplify and enhance the customer experience
- Finding ways to connect our products to the content and talent our audience loves.
- Managing day-to-day execution of campaign workflows and creative development
- Serving as a key liaison with content and programming partners for co-marketing efforts
- Ensuring the customer experience is integrated into every campaign touchpoint
- Managing campaign performance analysis and reporting to senior leadership
- Participating in partner communications and content launches for high-impact promotions
- Acting as brand steward during asset development and approvals
- Using market and audience insights to inform messaging, targeting, and product enhancements
You’ll actively and consistently support all efforts to simplify and enhance the customer experience through implementing and maintaining marketing plans that align with organizational and departmental objectives tied to customer engagement, retention, and revenue. You must be resourceful, eager to learn and able to adapt to an ever-evolving work environment and industry. If you’re up to the challenge, you’ll find a rewarding and fulfilling career at Spectrum.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Knowledge of streaming apps, including entertainment marketing acumen
- Experience with demand generation, upsell, cross sell, retention, and engagement marketing channels
- Ability to prioritize and organize effectively
- Ability to supervise and motivate others
- Project management skills; ability to manage multiple projects while coordinating efforts across a variety of functional areas
- Excellent communication skills and ability to interact with stakeholders across the company and facilitate collaboration between teams.
- Technically savvy; proficiency with Excel, PowerPoint, Adobe Analytics and Tableau preferred
- Strong analytical approach to presenting recommendations and making decisions
- Knowledge of marketing strategies and procedures
- Ability to create plans, timelines, expense forecasts and process flowcharts
- Ability to read, write, speak and understand English
Preferred Qualifications
- Digital native with keen understanding of streaming platforms
- Understanding of the content/programmer dynamic within a cable/telecom ecosystem
- Has a proven track record of hands-on execution of complex initiatives
- Possesses a high degree of integrity and maturity.
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
Total Rewards:See all the ways we invest in you—at work and in life
Related Work Experience Number Of Years
Marketing or related experience 5
Management experience 2
Digital Marketing or CX 2
Education
Bachelor's degree in marketing or related field or equivalent experience
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Knowledge of cable television products and services
Preffered Experience Number Of Years
Telecommunications experience 1
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
