Full TimeStamford, ConnecticutPosted 07/18/2025Business unit: Sales and MarketingAreas of interest: Retail, Sales, OperationsRequisition Number: 2025-58296FAN506
Are you a strategic and data-driven leader that plays a critical role in aligning workforce capabilities with future sales goals to drive sustainable business success?
BE PART OF THE CONNECTION:
Spectrum is looking for a Manager of Workforce Management Long Term Sales Planning responsible for supporting the operational and staff planning needs of the Sales organization and provides integrated analysis of operational metrics. Responsible for managing the successful development and execution of data-driven operational reporting and data analysis.
This role is On-site, Stamford 4 days. 1 Day Hybrid.
HOW YOU CAN MAKE A DIFFERENCE:
Actively and consistently support all efforts to simplify and enhance the customer experience
Manage budget/forecast functions, development of models, reporting and analysis.
Act as a liaison for the Long Term Planning team in support of monthly staffing reporting summaries and forecast trends related to department budget process.
Provide oversight of complex workforce data management, including reviewing, analyzing; providing solutions and visibility of this data to department leadership.
Manage a team who gathers, analyzes, refines, validates, documents and maintains complex user stories and business requirements.
Assign projects and provide support to Long Term Planning Analysts, up to and including reviewing performance and monitoring continuous improvement plans.
Accountable for the execution of departmental processes and methodologies.
Ensure complete analysis and understanding of interdependencies, business risks, risk mitigates that could impact or be impacted by the delivery of proof of concepts, new products, services, processes and/or support technologies.
Ensure all defined business rules/policies are documented, implemented as designed.
Responsible for directing analysis to include analyzing staffing and metrics.
Perform other duties as requested.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to work and model a high sense of ownership, collaboration, and execution excellence.
Ability to prioritize and organize effectively
Ability to work independently, as well as in a collaborative and dynamic team environment
Ability to handle multiple projects and priorities
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to manage multiple projects at one time
Ability to effectively present information to management
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to make decisions and work collaboratively with others to solve problems
Ability to supervise and motivate others
Superior knowledge of software applications such as Word, Excel, etc.
Knowledge of telecommunications industry preferred
Required Education
Required Related Work Experience and Number of Years
Preferred Related Work Experience and Number of Years
Management or leadership experience - 2+
WORKING CONDITIONS
Office environment
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FAN506 2025-58296 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
