Full TimeStamford, ConnecticutPosted 07/21/2025Business unit: MarketingAreas of interest: Business Analysis, Leadership, Research/AnalysisRequisition Number: 2025-58119BGN806
Are you a visionary Senior Director experienced in leading Process Architecture and Analysis, evaluating existing end-to-end processes, and recommending optimal solutions on process improvements? You can do that. Ready to be an expert advising the business on change and how systems and automation impact the process? As a Senior Director, Process Analysis at Spectrum Business, you can do that.
Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
Be part of the connection:
As a Senior Director, Process Architecture, you will identify and prioritize opportunities to improve end-to-end processes and measure the impact of change. You will advise executives, various departments, and lines of business. You are hands-on actively leading efforts to enhance the customer experience, drive automation, and remove friction from business processes. You are building continuous process improvement capabilities and using systems thinking to communicate broader impacts of change.
How you can make a difference:
Drive communication and gain commitment between business units and stakeholders to align end-to-end processes and solutions with business strategies.
Lead other teams and system owners to make recommendations and propose solutions that will improve end-to-end efficiencies and reduce costs.
Advise the business on broader end-to-end architectural implications of change.
Proactively evaluate business processes to identify opportunities to remove friction. Identify data pathways and create reporting to inform the business.
Build a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality. Lead by example and motivate employees of all levels.
WHAT YOU BRING TO SPECTRUM BUSINESS
Required qualifications: Experience: Seven or more years of experience in management and process/data analysis Education: Bachelor’s degree in Business Administration or related field Technical skills: Word, Excel etc. Skills: Strategically able to document, prepare and present executive level presentations Abilities: Ability to make decisions and solve problems while working under pressure
Preferred qualifications:
Spectrum Business experience, preferably within operational or front-line organizations.
Analytical and reporting expertise
Consulting experience, preferably within the Big-4.
A background in technology or technology adjacent roles.
What you can enjoy every day: Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations. Learning culture: Company support in obtaining technical certifications. Dynamic growth: Paid training and clearly defined paths to advance within the company. Total rewards: Comprehensive benefits that encourage a work-life balance.
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
