VP, Comm Sol Sales – Major Accounts & Channel Partners
The Vice President of Community Solutions Major Accounts and Sales Channel Partner sales is responsible for the execution of all sales initiatives, achieving or exceeding sales goals, influencing and driving growth to ensure short and long-term revenue expansion of Charter’s multi-family business. This role will interface strongly with customers in Charter’s major markets to ensure appropriate negotiation of contracts, access agreements, and marketing agreements. This role will interface directly with Sales Operations, Marketing, Business Planning, Product Management and Field Operations teams to ensure a holistic strategy for addressing the end-user in the MDU marketplace as well as the property owner and/or leasing agent.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Align the sales team’s objectives with overall business strategy through active participation in MDU strategic planning, sales strategy development, and sales resource planning and budgeting.
- Responsible for attaining annual sales quota goals.
- Analyze sales data to provide accurate targets and forecasts, ensuring projections are in line with sales goals and overall company growth strategy.
- Constantly monitor the competitive landscape and market conditions to identify opportunities, issues, and risks.
- Drive market growth and lead sales & partnerships with full accountability to deliver on annual sales, and revenue goals.
- Capture market share, grow revenues and generate profitable business within all assigned channels and across all product categories. Deliver against aggressive monthly, quarterly and annual sales targets.
- Develop and manage planning and execution of all new MDU initiatives, ensuring customer experience is optimized and key sales objectives and revenue targets are met.
- Leverage customer insights to identify business opportunities and strategies; proactively assess, clarify, and validate customer needs and satisfaction by engaging with accounts.
- Create an environment that stimulates an enthusiastic, innovative and highly motivated organization focused on continuous improvement to support MDU sales and strategy team; instills and maintains a high energy culture at every level of the organization.
- Collaborate closely with Marketing team to develop collateral materials, sales tools and promotions that drive customer acquisition, retention and growth.
- Manage sales headcount to approved budgeted levels including the onboarding and offboarding of required sales talent to maximize sales performance and meet budgeted sales goals.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand the English language
- Strong negotiation and consultative skills at senior levels.
- Must have excellent interpersonal, oral, written, communication and presentation skills.
- Demonstrated track record of an achieving team plan/team quota.
- Must possess strong financial acumen in developing pricing and costing recommendations.
- Data analysis and PC skills required; experience with MS Office products required.
- Ability to anticipate and identify problems and analyze strategic issues
- Demonstrate ability to influence decisions in areas outside of direct control through collaboration and teamwork.
- Highly developed ability to manage multiple projects and balance priorities in a fast-paced competitive market environment.
- Must operate under the highest degree of accuracy, business ethics, and integrity.
Strong leadership and coaching skill set.
Required Education
BA/BS Degree in Business, Finance and/or Marketing strongly preferred.
Required Related Work Experience and Number of Years
- 10+ years experience in a similar capacity within the cable television, residential property management, or real estate development industries
- 10+ years leadership of cross-functional teams
- 10 years project management experience
- 10 years product management experience
- 10 years telephony or data experience
PREFERRED QUALIFICATIONS
- Preferred Skills/Abilities and Knowledge
- Valid driver's license, satisfactory driving record within Company required standards and auto insurance
Preferred Education
MBA desired
Preferred Related Work Experience and Number of Years
10+ years experience in leading and managing large scale sales organzations
WORKING CONDITIONS
- Office environment
Travel as required
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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