Mgr, NOC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Are you ready to take ownership and balance independent execution with being a key contributor to the Spectrum Network Operations team? Do you thrive in a fast-paced environment with shifting priorities and have extensive experience communicating operational data to executives? As a Manager Network Operations Analysis, you will deliver insights to key leadership and stakeholders by developing viable solutions through data analysis, reporting, and advanced analytics techniques.
How You’ll Make an Impact
- Provide direction to project teams including assignment of individual responsibilities, tasks and technical functions, evaluate and mentor staff
- Possess a broad knowledge of most technical and business resources and uses them to effectively coordinate team members and external resources
- Provide decision support for Network Operations. Outlines options while executing priorities and business-related decisions to achieve goals and drive results
- Participate in department and interdepartmental planning teams and works cross-functionally to improve processes within the organization
- Respond effectively to requests for ad-hoc analyses. Translates business inquiries into actionable reports or dashboards to monitor KPIs, while highlighting areas of concern and/or opportunity
- Develop optimal reporting environment so standard recurring tasks can be done more quickly and efficiently and key users can more readily access key findings
- Develop team capabilities in working with large data sets and analytical tools
- Develop creative and innovative analytical solutions for problem solving
Working Conditions
- Office environment
What You’ll Bring to Spectrum
Required Qualifications
Education
- Bachelor's degree in Computer Science, Business Administration, and related field or equivalent work experience
Experience
- 7+ years technical or business work experience
- Project management experience
- Experience working with large data sets using structured query tools such as SQL
Skills
- SHIFT Schedule: SUN-THUR 10:30 PM - 7:00 AM, but may change to MON-FRI 10:30 PM - 7:00 AM based on business needs.
- Ability to read, write, speak and understand English
- Ability to present complex information in an understandable and compelling manner
- Demonstrated organization and communication skills
- Ability to both drive change, while collaborating with a variety of individuals and organizations
- Professional and courteous demeanor with ability to lead in a team-oriented environment
- Demonstrated problem solving skills with ability to initiate and drive projects toward completion
- Demonstrated communication, both written and oral
- Substantial knowledge of data mining and in drawing conclusions from data
Preferred Qualifications
Education
- Cable industry recognized certifications
Experience
- 2+ years management or leadership experience
- Experience in telecommunications or other comparable industries
- Experience with Network Operations organization a plus
- Experience using standard data analytical tools
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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