Full TimeCharlotte, North CarolinaPosted 10/14/2025Business unit: Sales and MarketingAreas of interest: L&DRequisition Number: 2025-63576HTR313
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ever wondered how your ability to connect with others could shape their professional journey? Join Spectrum as a Facilitator where you’ll guide engaging learning experiences in classroom, team and online environments. If you have a talent for sparking growth and managing group dynamics, your expertise will directly support participant development and elevate Spectrum’s commitment to excellence.
Your work will empower learners and contribute to Spectrum’s ongoing success.
How You’ll Make an Impact
Facilitate learning sessions to enhance participant skill sets in classroom, team meetings and online debriefs
Manage class environments by tracking attendance, addressing behavior issues and documenting performance strengths and areas for growth
Complete administrative tasks including class and lab preparation, schedule management and maintenance of participant records such as test scores and evaluations
Execute all Learning Management System requirements before and after training including evaluations
Follow structured facilitator guides to lead activities, discussions and debriefs that drive engagement and knowledge retention
Provide constructive feedback to learners to support knowledge transfer and behavioral improvement
Pursue ongoing development in facilitation, learner engagement and classroom management
Observe training end-users to understand how instruction impacts business outcomes
Coach learners on role-specific skills, processes or systems as needed
Support additional training initiatives or duties as assigned
What You’ll Bring to Spectrum
Required Qualifications
Education
Associate’s degree or equivalent combination of training and work experience
Experience
1+ year(s) of training delivery experience in formal or informal settings
3+ years of experience in the related functional area or business unit
Skills
Ability to read, write, speak and understand English
Strong critical thinking and analytical skills
Effective prioritization and organizational abilities
Clear and direct oral and written communication
Ability to interact professionally across all levels of management and staff
Capacity to engage with the public in a professional manner
Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Outlook
Familiarity with various learning approaches
Confident presenting and training groups online and in person
HTR313 2025-63576 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
