Sr. Account Manager - Ad Sales
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $85,080.00 and $153,240.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum Reach®, the advertising sales business of Charter Communications, Inc. (NASDAQ:CHTR), provides custom advertising solutions for local, regional and national clients. Operating in 36 states and 91 markets, Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at https://www.spectrumreach.com.
The Mgr, Account Management is a strategic partner providing pre- and post-sale support of Spectrum Reach’s National Advanced TV Sales Team. This key team member is integral to ensure advertisers and agencies have a positive customer experience, and help generate Spectrum Reach programmatic revenue growth. This position will support accounts and monitor deals with both consultative and technical approach to insure revenue consistency and growth.
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Proficient in our product offerings and understanding client objectives and KPIs to translate into effective and successful Programmatic deals
- Client servicing lead, engaging with clients directly and provide a regular meeting or email communication with client to highlight deal performance trends (e.g. clearing CPMs), pacing, optimization recommendations, and gather feedback on the deals that were built to understand necessary changes to improve future deal set up
- Manage client relationships and act as point of contact for any client questions
- Deal activation lead, ensuring new deals are activated in timely manner, communicating internally to work through process and ensure SLAs are met, and updating client when deals are live or deal status
- Troubleshooting quarterback of deals with clients; serve as the first line of communication for a client if there are issues accessing a new deal, and quarterback troubleshoot amongst internal teams (e.g. AdOps, product) to resolution
- QBR client recaps, partner with internal team to pull together materials and insights for sales to present to clients
- Collaborate with Sales to manage pipeline, stakeholder mapping, cultivating new relationships, and deal flow
- Stay ahead of the curve on marketplace trends relating to programmatic and CTV
- Knowledge of the programmatic ecosystem, and how CTV is bought and sold
- Experience with both PMP and PG deal types
- In-depth knowledge of programmatic terms and calculations
- Experience with Salesforce, SSP Platforms (Magnite, Freewheel), and other Advertising software or technology
- Experience supporting programmatic deals (specifically streaming/ CTV), working with DSPs and SSPs, Yield and ad-ops collaboration, a strategic and analytical perspective, and client facing experience
- Familiarity with and experience in programmatic; understanding of deal IDs, metrics, and optimization strategies
- Customer focused to insure excellent client experience and service pre, during, and post
- Demonstrated organizational skills and attention to detail
- Effective communication skills in a faced paced sales environment
- Collaborative mindset, ready to work with multiple cross-functional departments
- Must be an effective problem solver with expertise in finding solutions with the help of others
- High level proficiency in MS Office, particularly excel as well as other data and analytics software
- Effective verbal, written, and interpersonal communications with overarching skill to translate data, information, and research into powerful points of view—ability to craft and tell a compelling story
- Familiarity with writing rationales and/or agency POVs (“point of views”)
- Analytical mindset that identifies solutions based in data
- Understanding about the convergence of entertainment, technology, and data that is fueling new opportunities for Spectrum Reach, advertisers, and Madison Avenue
- Comfortable with entrepreneurial speed and “pinch hitting” for different roles as we build
- Bachelor's degree or equivalent work experience
- Ad Sales environment, background in sales support, account planning or operations - 3+
Programmatic Experience 2+
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $85,080.00 and $153,240.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
