Senior Manager, Solutions Management- Finance/ERP
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
The Sr. Manager, Solution Management plays a key role for the Data & Analytics team in serving the Finance and greater ERP functions. This role will provide front-line support and implementation services for Data & Analytic solutions that are deployed by the Finance ERP team. These will include governance structures, business process and business information. This job aligns with Charter’s strategic goals and objectives to deploy and support solutions generated from business intelligence and analytics.
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Utilizes a strong Business Intelligence background developing solutions that deliver measurable results.
- Develops business case and KPI’s for BI projects.
- Utilizes strong master-data and metadata knowledge and experience in implementing governance models and technical solutions supporting BI.
- Focuses on perfecting technology solutions involving data and analytics for operational and functional execution.
- Develops a business architecture strategy based on a situational awareness of various business scenarios and motivations.
- Applies a structured business architecture approach and methodology for capturing the key views of the enterprise.
- Captures the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.
- Defines the data shared across the enterprise and the relationships among those datasets. Applies architectural principles to business solutions.
- Utilizes model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business.
- Visualizes and creates high-level models that can be used in future analysis to extend and mature the business architecture.
- Assists Analytics and Visualization Architects in requirements, design, deployment of solutions for ERP and Finance.
- Interfaces and coordinates with IT services – designing, documenting and managing budgets, environment, sizing, DR/HA implementations.
- Manages multiple projects concurrently.
- Gathers, estimates and delivers solutions and enhancements.
- Uses advanced analytics and exposure to current reporting, analytic tools.
- Visualizes methods and tools required.
- Leverages and builds upon best practices for:
- Management of data and analytic solutions
- Support end-user self-service reporting
- Perfection in data aggregation, formatting, and consistency in Finance and ERP reporting
- Automation and timely processes for data set and report generation
- Security integration management
- Manages delivery, performance, and analysis expectations.
- Provides training to appropriate stakeholders.
- Works with SQL databases, ETL tools and several programming languages.
- Uses source control, testing frameworks as well as agile development practices.
- Performs other duties as required.
Required Skills/Abilities and Knowledge
- Effective interpersonal, verbal and written communication and presentation skills
- Ability to communicate complex findings and ideas in plain language
- Ability to work in a team environment towards a shared goal
- Ability to change direction quickly based on data analysis
- Ability to effectively present information to management
- Ability to show judgment and initiative and to accomplish job duties
- Ability to think strategically and anticipate future trends, needs and expectations
- Ability to discover and solve problems
- Proactively seeking clarification of requirements and direction; take responsibility when needed
- Ability to work in stressful situation when insights in (new) data sets are required quickly
- Comprehensive situational analysis and decision making abilities
- Ability to work with others and have the willingness to learn more
- Knowledge of relational databases (HANA, SQL Server, Oracle)
- Knowledge of scripting languages
- Experience with BI tools and data visualization tools (Business Objects, Tableau, MicroStrategy)
- Experience with ERP systems such as SAP or S4/HANA
Required Education
- Bachelor’s Degree ranging from mathematics, statistics, and computer science to business administration, economics or finance
Required Related Work Experience and Number of Years
- Data Analytics & Solution – 7+ years
- Management experience – 3+ years
Working Conditions
- Office Environment
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
- Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
- Total Rewards:See all the ways we invest in you—at work and in life
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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
