Senior Manager, Government & Community
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
As a Senior Manager of Government and Community Strategy, you will be responsible for developing and executing strategies to enhance the company's image through government and community initiatives. This position will support government affairs functions and include tasks such as event planning and execution, community investment, and strategic use of local programming assets in the region.
Major Duties and Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Develop, coordinate, and execute government focused community activities across a designated regional area. This includes but not limited to physically setting up for, executing, and breaking down said community activities and events.
- Prepare briefing documents, talking points, and messaging frameworks to help support business engagement with external stakeholders
- Draft edit, and coordinate communications (including but not limited to presentations, correspondence, and public statements) to ensure consistency and alignment with company messaging.
- Provide rapid-response support for emerging policy issues by developing clear and effective communication materials.
- Support government affairs objectives by enhancing company’s public image in the communities served.
- Establish, build and maintain strong relationships and partnerships with community leaders, not-for-profit organizations, key corporate departments and other internal and external third party constituencies.
- Work with government affairs to develop a strategic community strategy for the region, including identifying and coordinating community events, sponsorships and charitable contributions designed to support government affairs business objectives and policy initiatives.
- Direct strategies and activities that promote company visibility, build a strong company image, and increase public awareness of company’s commitment to the communities it serves.
- Maximize local programming and other internal assets, including, but not limited to television production capabilities and public service announcements to enhance company’s community presence and to meet government affairs related objectives.
- Develop and manage departmental budgets related to these objectives for the region.
- Track region-wide participation levels for community initiatives; assist in development of collateral materials and work with government affairs counterparts to meet departmental objectives.
- Establish operational objectives and work plans and delegate assignments.
- Review objectives to determine success.
- Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
- Other duties as assigned by the Vice President.
Required Qualifications
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Ability to keep numerous projects on track and on budget
- Ability to communicate effectively with all levels in the organization
- Ability to think strategically and anticipate future trends, needs and expectations
- Effective written, verbal and presentation skills
- Proven success cultivating and maintaining positive relationships with external constituencies, including community partners, government officials and other government and quasi-governmental organizations
- Proven project management experience, particularly with leading cross-functional teams
- Must have exceptional attention to detail and a proven ability to follow-through items to completion
- Demonstrated results in developing and implementing successful programs and campaigns and executing events
- Proficiency in Microsoft Office tools (Word, Power Point, Outlook, Publishing, etc.)
Required Education
- Bachelor’s Degree or Equivalent education
Required Related Work Experience and Number of Years
- Government, public or community development - 10+ years
- Significant community or government affairs experience
Preferred Skills/Abilities and Knowledge
- Personnel, procurement, and budget management experience
Working Conditions
- Office environment
- 50% travel
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
- Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
- Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
- Total Rewards:See all the ways we invest in you—at work and in life
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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
