Full TimeSan Antonio, TexasDate posted 03/23/2026Business unit: Customer OperationsAreas of interest: Human ResourcesRequisition Number: 2026-71484HGN360Customer Operations
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you looking to shape the employee experience while supporting business goals? Spectrum offers a role where you will balance employee advocacy with operational needs, provide comprehensive HR support and help drive organizational effectiveness. Join us and make a meaningful difference in how policies, coaching and talent initiatives impact our business.
How You’ll Make an Impact • Administer Spectrum policies fairly and consistently across your area of responsibility • Communicate and implement policy and procedure changes to employees and management • Support employee relations through counseling, dispute resolution and performance management • Conduct investigations related to employee matters and manage safety regulation processes • Oversee leave of absence programs, transitional work and accommodations processes • Lead benefits meetings and provide updates on health and welfare programs • Deliver training to employees and supervisors on benefits, policies, procedures and harassment prevention • Ensure accurate HRIS and payroll entries for your client group • Perform audit and compliance tasks including review of reports and payroll information • Maintain employee records in accordance with state and federal requirements • Participate in HR committees to resolve employment challenges as needed and assist with the management and execution of bonus plans, merit processes and special reports • Support annual budget planning and recruitment efforts as needed • All other duties as requested
Working Conditions • Office environment • Travel required – Minimal
What You’ll Bring to Spectrum Required Qualifications Education • Bachelor’s degree in Human Resources, Business or related field or equivalent experience Experience • 2+ years of Human Resources Generalist experience Skills • Ability to communicate clearly in writing and verbally • Ability to interact with all levels of management and personnel • Ability to deal with the public in a professional manner • Ability to maintain confidentiality • Ability to make decisions and solve problems under pressure • Demonstrated skills with PC and MS Office • Ability to prioritize, organize and show initiative • Knowledge of local, state and federal employment laws and wage and hour laws • Knowledge of staffing, employment and employee relations practices • Consultative, coaching and analytical skills • Knowledge of cable television products and services a plus
Preferred Qualifications Education • Human Resource Professional certifications such as PHR or SPHR Experience • Experience supporting high-volume, fast-paced environments • Experience working face-to-face with large employee populations, with strong interpersonal skills and ability to build rapport and trust • Proven ability to navigate employee relations issues and handle difficult conversations with professionalism
Skills • Valid driver's license with satisfactory driving record within company required standards preferred
#LI-AMPMD HGN360 2026-71484 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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