Full TimeLouisville, KentuckyDate posted 06/25/2026Business unit: Customer OperationsAreas of interest: Administrative, Customer Operations, Research/AnalysisRequisition Number: 2026-76306COP365Customer Operations
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking to transform complex data into actionable insights that drive business success? Join Spectrum as a Reporting Specialist, where you’ll develop innovative solutions that empower teams to make informed decisions. In this entry-level role, you will help shape efficient business processes and support the company’s mission through impactful reporting and analysis.
How You’ll Make an Impact
Build and implement reporting and application solutions to improve operational efficiency and employee satisfaction while reducing costs
Produce summary and detailed reports for key performance indicators using data from multiple databases and systems
Create ad hoc reports to quickly address business questions and deliver thorough insights
Develop technology documentation to ensure ongoing maintenance of reporting and application solutions
Prepare communication materials to support deployment of new reporting and application solutions to end users
Assist in analyzing business performance by understanding company policies, procedures and practices
Support efforts to simplify and enhance the customer experience across Spectrum
What You’ll Bring to Spectrum
Required Qualifications
Education
Bachelor’s degree in a related field or equivalent experience
Experience
2+ years of general systems and applications experience
1+ year of data collection and design experienc
Skills
Strong written and verbal communication skills
Ability to interact effectively with all levels of management
Capable of handling multiple projects and tasks
Skilled at decision-making and problem-solving under pressure
Effective prioritization and organizational skills
Demonstrated judgment and initiative to accomplish job duties
Proficient with personal computers and software applications such as word processing and spreadsheets
Able to work independently and collaboratively to resolve problems and handle requests
Ability to perform detailed business analysis and design
Ability to effectively consult with department managers and leaders •Understanding of cable television products and services
Knowledge of operating systems including desktop productivity software and client/server system architecture
Familiarity with database and reporting systems
Basic knowledge of SQL Server Reporting Services
#LI-JV1 COP365 2026-76306 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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